Hotel Group Business Faces Headwinds According to Cvent Sourcing Data

Quarterly forward-looking report informs hoteliers of key market trends to help drive group business growth within the industry

May 9, 2019 - In the latest Cvent Group Business Outlook, a 24-month forward-looking report highlighting United States group booking activity through the Cvent Supplier Network, data shows U.S. hotels may face a more difficult group business environment. Looking out into time, group booking pace is down across all eight quarters year-over-year.

“While we saw a significant increase in awarded request for proposal (RFP) activity at the end of 2018, the increase in activity was likely impacted by the desire to finalize group contracts before commission policy changes made by a number of large hotel chains went into effect this year,” said Jeffrey Emenecker, Senior Director of Analytics at Cvent. “As we look at the next two years, our sourcing data shows an overall decline in group occupancy in the U.S. market. While the downturn shown in our group business data may be attributed to external factors outside of a hotelier’s control, such as current geopolitical events, these unique insights allow hospitality professionals to find more proactive ways to attract group business and stay ahead of market trends.”

Key Highlights from the Q1 2019 Group Business Outlook:

  • Overall, the 24-month view highlights a challenging market. Group business demand is relatively flat while supply is increasing, making it a hypercompetitive market, which will require hoteliers to reassess their group strategy and work harder to attract and win group business.
  • Awarded request for proposal (RFP) activity decreased in Q1. This downturn was expected as event professionals navigate the new commission policy changes that went into effect this year.
  • The average size of group room block, and peak room nights are both up significantly (4 percent). This is somewhat counter to the general downturn that our Group Business Outlook shows.

Click here for the full report.

About the Cvent Group Business Outlook

The Cvent Group Business Outlook is a 24-month forward-looking report highlighting United States group booking activity through the Cvent Supplier Network, the world’s largest venue sourcing database with 255,000 venues globally through which more than $16 billion dollars of group business is sourced annually. The proprietary data within the Group Business Outlook is intended to inform hoteliers of key market trends and support continued group business growth within the industry.

About Cvent

Cvent is a leading meetings, events, and hospitality technology provider with more than 4,300 employees, 27,000 customers, and 300,000 users worldwide. The Cvent Event Cloud offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, and attendee engagement. Cvent’s suite of products automate and simplify the planning process to maximize the impact of events. The Cvent Hospitality Cloud partners with hotels and venues to help them drive group and corporate travel business.  Hotels use the Cvent Hospitality Cloud’s digital marketing tools and software solutions to win business through Cvent’s sourcing platforms and to service their customers directly, efficiently and profitably – helping them grow and own their business. Cvent solutions optimize the entire event management value chain and have enabled clients around the world to manage millions of meetings and events. For more information, please visit, or connect with us on FacebookTwitter or LinkedIn.