An app that tracks attendance and delivers a smooth onsite check-in experience

Onsite check-in

On-demand badge printing

Attendance tracking

Walk-in registrations

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Real-time reporting

Securely collect payments

Support for any event and every event

Self-service solutions

Event-in-a-Box is a self-service badging and check-in solution that allows you to manage your in-person events seamlessly. Options include: 

  • Supports VIP events, roadshows, recruiting events, and more
  • Updated hardware options that meet your event program needs
  • Scalable Cvent service packages for additional support when required

Full-service solutions

Cvent OnArrival 360 is a full-service onsite attendee management solution led by a dedicated Project Manager that simplifies your in-person events. Options include:

  • Software, hardware, kiosks, printers, scanners, and more
  • Onsite setup, configuration, and support
  • Troubleshooting, training, and take-down post-event
Quick and seamless check-in at the conference registration desk with a smiling emoji in the foreground.

Quick and seamless check-in

Quickly check attendees in by searching name, email, company, confirmation, and more.

  • Access or modify attendee details via desktop, phone, or tablet  
  • Real-time check-in alerts 
  • Process different guest types or complex event setups 
  • Walk-in registrations or self-serve kiosks 
  • Securely collect payments

 

Abby Gordon's digital and physical badge for the Annual Customer Conference, with the Madcap Exchange logo.

OnArrival enables you to make changes in real-time and save time on sorting pre-printed badges. 

  • Edit attendee contact details on the fly 
  • Print badges wirelessly and in real-time 
  • Supports a variety of printer and badge types 
  • Design on-brand badges
  • Go green and make your event more sustainable
Two images showing people checking in at an event with a caption stating 'Breakout 1' above.

Track attendance and control session capacity

Capture attendance with a quick scan of a name badge. For sessions needing pre-registration or attendee verification, OnArrival helps identify who to admit or deny.

  • Manage session check-ins and capacity control 
  • Track session attendance 
  • Sync attendee data into your CRM or marketing automation platform 
  • Utilize via kiosks or mobile scanners 
  • Track signatures for CE credits and legal compliance
Real time data and reporting

Real-time data and reporting

Get full visibility into the performance of your event with data dashboards, and use these insights to make data-driven decisions.  

  • Real-time event stats every 15 minutes 
  • Event check-ins vs registrations  
  • Session attendance 
  • Attendance at social events or receptions 
  • Share data easily via mobile 

Hear what our customers have to say

NNOHA

The National Network for Oral Health Access (NNOHA) used Cvent OnArrival to transform their check-in and badging experience, and automate attendance reports.

  • 82% mobile app adoption
  • +73% conference revenue
  • +42% attendance rate 

University of Rochester

The University of Rochester used OnArrival to process walk-ins without reprinting badges, allowing for thousands of last-minute sign-ups.  

  • $100K reallocated
  • $30K saved in staff hours
  • $13K saved going paperless 

Morningstar

Morningstar expanded the boundaries of event technology for unparalleled face-to-face experiences, nearly doubling their pipeline and revenue.

  • +123% in attributed revenue
  • +500% tech adoption
  • 7,500 check-ins 

Explore more products

Attendee Hub Event App

Event Registration

Venue Management

Appointments Premium

FAQs

Event check-in software replaces paper lists and spreadsheets with a digital system that verifies attendees, manages arrivals, and tracks attendance in real time.

With Cvent OnArrival, attendees can be checked in instantly using QR codes, names, or barcodes while automatically capturing accurate attendance data. This eliminates manual errors, reduces wait times, and removes the need for disconnected tools.

The result is a faster, more professional arrival experience and a reliable data foundation for reporting, engagement tracking, and post-event analysis.

Cvent OnArrival streamlines check-in by combining attendee lookup, verification, and badge printing into a single, fast workflow.

Attendees can use self-service kiosks or staffed check-in stations to print badges instantly upon arrival. The system is optimized for high-volume environments and continues to function even with limited connectivity.

This reduces bottlenecks at entry, shortens wait times, and ensures attendees are welcomed with a smooth, branded first impression.

Yes, Cvent OnArrival supports on-demand badge printing at the moment of check-in.

Badges are generated dynamically from registration data, enabling real-time personalization, last-minute updates, and easy reprints if needed. This eliminates the need to pre-print, sort, or manually reissue badges.

On-demand printing improves operational efficiency, reduces waste, and ensures every attendee receives accurate, up-to-date credentials.

Cvent OnArrival allows event teams to register and check in walk-in attendees directly on-site.

Staff can quickly add new attendees, update existing records, and print badges immediately without disrupting the check-in flow. Any changes made onsite automatically sync with the broader event system.

This flexibility ensures teams can adapt in real time while maintaining accurate data and a consistent attendee experience.

Yes, Cvent OnArrival provides real-time session attendance tracking and access control.

With badge scanning and optional RFID or NFC, organizers can monitor who attends each session, enforce access permissions, and track room capacity as it fills.

This enables better on-site decision-making, prevents overcrowding, and provides detailed engagement data for post-event reporting and analysis.

Cvent OnArrival is designed to scale across a wide range of event types, from small meetings and roadshows to large, multi-day conferences.

For smaller or repeatable events, teams can use self-service deployment options, such as portable check-in kits. For larger or more complex programs, full-service onsite support is available.

Regardless of setup, all events run on the same platform, ensuring consistent workflows, branding, and data capture across your entire event program.

Cvent OnArrival supports both self-service and full-service approaches to onsite event management, giving teams flexibility based on event size, complexity, and available resources.

Self-service options, such as portable check-in kits, are designed for smaller or recurring events, enabling teams to manage check-in, badge printing, and attendee flow independently with minimal setup.

Full-service options include onsite staffing, advanced configuration, and hands-on support for larger or more complex events, helping ensure smooth execution across check-in, badging, and attendance tracking.

Both approaches run on the same Cvent OnArrival platform, so workflows, branding, and attendee data remain consistent across every event—regardless of deployment.

Cvent OnArrival automatically syncs check-in and attendance data with the broader Cvent platform in real time.

This data feeds into reporting dashboards and can be shared with CRM and marketing automation systems via integrations, enabling faster follow-up and more accurate attribution.

By connecting onsite activity to downstream systems, teams can track engagement, measure event impact, and improve targeting for future campaigns.

Yes, Cvent OnArrival supports secure onsite payment collection for registrations, upgrades, and add-on purchases.

Payments can be processed directly at check-in, allowing attendees to complete transactions without leaving the registration area. The system meets enterprise security and compliance standards.

This enables teams to capture additional revenue onsite while maintaining a seamless attendee experience.

Cvent OnArrival captures detailed data on attendee arrivals, session participation, and onsite engagement.

This data feeds into post-event reporting, enabling teams to measure attendance, assess session performance, and identify engagement trends throughout the event.

With accurate, real-time data integrated with the broader platform, organizations can demonstrate event impact, improve future planning, and better align event activity with business outcomes.

Why Cvent

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24/7 support from our ~1,700 customer success team

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Over 8 million events managed

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Trusted by 70% of Fortune 500 companies

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Our security and privacy teams protect your data