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  1. Case Studies

ST. REGIS ASPEN AND W ASPEN HOTEL 

Luxury hotels plan for pandemic recovery with Cvent technology and insights

Download case study
58%

St. Regis's increase in RFP value

87%

W Aspen's increase in RFP value

110

Events created annually in CED

The hotels in the midst of the mountains required a way to bring people back to adventure and luxury. Planners needed new support from hotels, and St. Regis Aspen and W Aspen provided everything they needed, from socially distanced diagrams to alternative dates for groups that couldn’t find space to meet. Cvent technology allows the hotel staff to be efficient and provides the ease of booking that planners expect.

The Cvent Supplier Network actually reminds you before you turn down the business, 'Did you try alternative dates?' One client called me back and said, 'Can you tell me more about the dates that you do have available?' Apparently, he was having a hard time finding any hotel to accommodate his group, and we were the only ones who were able to provide alternatives. Had Cvent not reminded me about that, I probably would have just turned down all the dates because those were the ones that were being requested. 

Anne Macy Gatus
Complex Account Director
Products used:
CSN Advertising
Grow your group business
CSN Productivity Tools
Turn leads into business
Cvent Event Diagramming
Better events by design
Group Competitive Set Dashboard
Make data-driven decisions

CHALLENGES

Adjusting to new requirements and building new relationships

SOLUTIONS

Building trust via Cvent Event Diagramming and the Cvent Supplier Network

RESULTS

Moving forward with new knowledge and resources

Download case study

A small resort used Cvent technology to efficiently find the right planners, develop relationships, and deliver the excellent service  

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A luxury lifestyle boutique hotel leans on Cvent technology to create personalization and attract new group and event business. 

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When Jody Hafey built a wedding paradise on the shores of Nantahala Lake in North Carolina, she didn’t think she’d have a challenge attracting couples. Surely referrals and traditional advertising would be enough to promote this hidden gem tucked away in the Smoky Mountains.

Read case study
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