Based in Tokyo, the Japan Center for International Exchange (JCIE) is one of Japan’s leading nonprofit, nonpartisan foreign affairs institutes that organises legislative exchanges, and policy research and dialogues that bring together key figures from diverse sectors of society, both in Japan and overseas. JCIE also acts as a secretariat for various private groups, and operates in close partnership with its American counterpart, JCIE/USA in New York.
The organisation's event planning team is in charge of organising its annual Asia Pacific Division meeting, which is attended by politicians, government leaders, opinion leaders, and thought leaders.
By using Cvent, JCIE's event planning team saved up to 50% of their time on registration, allowing them to focus on other aspects of the event. The streamlined registration process allowed the event planning team to be more productive and less stressed. The team also required fewer members to oversee registration, freeing them up to focus on other important tasks.
At the end of it all, the team was able to register a total of 269 attendees for their annual meet. The easy-to-use system was especially beneficial for the older, less tech-savvy attendees, and the entire process was handled smoothly without a single complaint from any attendee.
JCIE's team sang high praises about Cvent's support team, who helped them quickly resolve any teething issues and speedily implement necessary changes to their registration website.
JCIE's experience with Cvent demonstrates the benefits of implementing event technology to streamline the registration process and save time and manpower. The organisation is now considering utilising more features of Cvent for future events, showcasing their satisfaction with the platform.