Before you consider incorporating digital initiatives into your events, you need to strategize. Part of your strategy should include attendee personas. A persona is similar to an author’s character sketch. Picture a typical member of one segment of your audience and then create a brief synopsis about him or her that includes their event needs, goals for attending, and typical behaviors at the event.
You don’t have to go overboard when creating attendee personas. Just segment based on who the majority of your attendees are. Your audience may be made up of 20% Boomers, 40% Generation X, 25% Millennials, 2% students, 5% academic and 8% “other”. When you create personas, you will focus on the Millennials, Generation X and Boomers.