November 19, 2020
By Cvent

The global pandemic has had a significant impact on the MICE industry. It has initiated innovation and a need for new and evolved safety procedures in order to welcome the ‘new normal’ whilst still delivering a high-quality successful event.

Sheraton Grande Tokyo Bay Hotel recently hosted its annual MICE Showcase 2020 and delivered a service for 400 guests. The event provided a glimpse of the hotel’s potential to host events at its 23 meeting and events spaces including one of the largest banquet spaces in the Tokyo Metropolitan Area, The CLUB Fuji spread across 1,603 square metres.

The Showcase commenced with a welcome presentation that was live-streamed throughout each event space whereby guests were able to experience the AV Technologies executed for a hybrid event format.

Additionally, the 1,000 square metres of Gardens were opened for guests to experience an outdoor reception. Social distancing norms were followed whilst enjoying interactive beverage services along with food stations that ‘nourished the new normal’ implementing AeroGlove© Dispenser service required by guests prior to self-service ensuring a contactless and seamless process. The Gardens were illuminated with the creative styling from Event Services, Inc. who produced a fantastical evening experience, leaving a truly memorable impression.


Safety Measure - SGTB

Marriott International’s ‘Connect with Confidence’ initiative

As part of Marriott International’s ‘Connect with Confidence’ initiative, the team at Sheraton Grande Tokyo Bay hotel educated guests on their proactive approach to offering confidence that events can be held with both quality as well as elevated safety measures implemented to valued clients through the key pillars.

Outdoor Gardens-SGTB

An ideal MICE venue

Sheraton Grande Tokyo Bay Hotel is a welcoming retreat overlooking the ocean views of Tokyo Bay and situated only 15 minutes away from central Tokyo.

This fantastic 1,016-room hotel boasts 23 meeting & event spaces ideal for MICE groups between 10 to 2,000.

The hotel offers great activities at its doorstep including an outdoor pool space ideal for team building and Ikspiari that provides access to international restaurants, shopping, cultural entertainment, Disney Land, Disney Sea, and much more!

Guests can enjoy  Sheraton signature sleep experience beds. The hotel is home to five in-house restaurant serving traditional and international cuisines. The guests also get access to OASIS Fitness & Spa and Sheraton Club Lounge.

An Innovative Approach to Uncertainty Challenges

In order to assist with the challenges that clients are experiencing in regards to travel restrictions, the Sheraton Grande Tokyo Bay Hotel team has created new ways to experience the hotel from the comfort of your office.

These elevated services include customised virtual site Inspections whereby the hotels’ sales team can schedule video calls and discuss the planners’ proposal in detail and introduce small video reels of each accommodation room and event space in order to experience a site inspection from the eyes of a client.

Additionally, Sheraton Grande Tokyo Bay Hotel has become the first Japan hotel to launch Social Tables program which allows clients to edit live diagrams of floor plans and view in both 2D and 3D versions to enable a further visualisation of your event and a sense of ease during the planning process.

For more information about the hotel, visit Cvent Supplier Network



Cvent is a leading meetings, events and hospitality management technology provider with more than 4,000 employees, 27,000 customers, and 300,000 users worldwide.

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