What’s New?

  • Onboarding through the Cvent app allows for increased security, as all sensitive data is collected and managed in-app.

  • Consolidated reporting. One report for Event Revenue, Payouts, and Taxes & Reserve Withholding. 

  • Merchant account management 

    • Self-managed onboarding and management. 

  • Automation 

    • Refund balances (the amount of refunds that can be processed at a given time) are managed automatically by the app using the transaction balance on hand. 
    • Reserve handling is managed automatically in-app  

Legacy CPS vs. Cvent Payments Comparison

Feature Legacy CPS Cvent Payments
Payouts Monthly Weekly
Onboarding Cvent survey Self-onboarding in-App
Merchant Account Management Managed by Cvent Self-managed in-App
Payouts & Fees Reporting Multiple reports in-app and/or provided by Cvent for Taxes, Reserves, Event Revenue, Payouts 4-in-1 consolidated reporting
Reserves (where applicable) Managed by Cvent Automated as part of weekly payout cycle
Taxes (where applicable) Applied via separate invoice Automated as part of weekly payout cycle
Refund Balance Managed by Cvent Automated as part of daily transaction processing (Updated twice daily)
Event Registration Currency 130+ supported by Cvent 130+ supported by Cvent
Payout Currency 6 Currencies: USD, GBP, AUD, SGD, EUR, CAD USD - United States (Additional payout currencies on the roadmap - TBD)